Last Updated: 22 April 2026

Welcome to EKOJ Mart (“we,” “our,” “us”), operated by EKOJ PRIVATE LIMITED. By accessing or using www.ekojmart.com (the “Site”), you agree to comply with and be bound by these Terms & Conditions (“Terms”).

These Terms apply to all users, including customers (“Users”).

1. Acceptance of Terms

By using our website, you confirm that:

  • You have read, understood, and agreed to these Terms
  • You are legally capable of entering into a binding agreement

We may update these Terms at any time. Continued use of the Site implies acceptance of updated Terms.

2. Eligibility & Permitted Use

You must:

  • Be at least 18 years old
  • Use the website for lawful purposes only
  • Not misuse, hack, or disrupt the platform

We reserve the right to suspend or terminate access for violations.

3. Account Responsibility

  • You are responsible for maintaining confidentiality of your account credentials
  • Any activity under your account is your responsibility
  • Notify us immediately of unauthorized access

4. Orders, Pricing & Payments

  • All orders are subject to availability and confirmation
  • Prices are listed in INR and may change without notice
  • We reserve the right to cancel orders due to:
    • Pricing errors
    • Stock unavailability
    • Suspected fraud

Payment Terms:

  • Full payment is required before order processing
  • We use secure third-party payment gateways
  • In case of payment failure but deduction, refunds are processed within 5–7 working days

5. Shipping, Delivery & Cancellation

  • Orders are processed and delivered as per our Shipping Policy
  • Cancellations and refunds are governed by our Cancellation & Refund Policy
  • Delivery timelines are estimates and may vary

6. Intellectual Property Rights

All content on this website including:

  • Logos
  • Images
  • Text
  • Graphics

is the property of EKOJ PRIVATE LIMITED and is protected under applicable intellectual property laws.

Unauthorized use is strictly prohibited.

7. User Content

By submitting reviews or content, you grant us a:

  • Non-exclusive
  • Royalty-free
  • Worldwide license

to use, display, and distribute such content.

You agree not to post content that is:

  • Illegal
  • Defamatory
  • Misleading
  • Infringing on third-party rights

We may remove violating content without notice.

8. Third-Party Services

We may use third-party providers for:

  • Payments
  • Logistics
  • Analytics

We are not responsible for their actions, delays, or failures.

9. Limitation of Liability

To the maximum extent permitted by law, we are not liable for:

  • Indirect or consequential damages
  • Loss of data or profits
  • Service interruptions or technical errors
  • Issues caused by third-party services

Use of the website is at your own risk.

10. Force Majeure

We are not liable for delays or failures caused by events beyond our control, including:

  • Natural disasters
  • Strikes
  • Government restrictions
  • Technical failures

11. Termination

We may suspend or terminate your access without prior notice if:

  • You violate these Terms
  • Fraudulent activity is detected
  • Platform misuse occurs

12. Privacy Policy

Your use of the Site is also governed by our Privacy Policy.

13. Governing Law & Jurisdiction

These Terms are governed by the laws of India.

Jurisdiction: Courts of Pune, Maharashtra shall have exclusive jurisdiction.

14. Changes to Terms

We may revise these Terms at any time.
Updated Terms will be posted on this page with a revised date.

15. Grievance Officer

In accordance with applicable laws, you may contact our Grievance Officer:

Name: Ramesh Sinha
Phone: +91 7428035419
Email: support@ekojmart.com

Office Address:
EKOJ PRIVATE LIMITED
B-91, Basement, Gautam Buddha Nagar, Sector 2, Noida, Gautam Buddh Nagar, Uttar Pradesh – 201301, India.

Response Time: Within 24 hours.

16. Contact Information

For any questions or concerns regarding these Terms & Conditions, please contact us:

📧 Email: support@ekojmart.com
🌐 Website: www.ekojmart.com
📞 Phone: +91-8122457399

Registered Address:
B-91, Basement, Gautam Buddha Nagar, Sector 2, Noida, Gautam Buddh Nagar, Uttar Pradesh – 201301, India.

Company Name:
EKOJ PRIVATE LIMITED