Last Updated: 22 April 2026

At EKOJ Mart Digital, operated by EKOJ PRIVATE LIMITED, your privacy is important to us. This Privacy Policy explains how we collect, use, process, and protect your personal data in accordance with the Digital Personal Data Protection Act, 2023 (India).

By accessing or using our website, you agree to this policy.

1. Information We Collect

1.1 During Registration

We may collect:

  • Name
  • Address
  • Phone number
  • Email ID
  • Gender
  • Date of birth
  • Style preferences (if provided)

1.2 User Activity

  • Product preferences and purchases
  • Delivery instructions
  • Returns, disputes, and customer support interactions

1.3 Browsing Data

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and session duration

1.4 User Interaction

  • Clicks, scrolls, and page views
  • Conversion events
  • Device and usage analytics

2. How We Use Your Information

We use your data for:

  • Account creation and verification
  • Order processing and delivery
  • Payment processing and transaction security
  • Improving website performance and experience
  • Sending order updates and notifications
  • Marketing and promotional communication (with consent)
  • Fraud detection and prevention
  • Legal and regulatory compliance

3. Legal Basis & Consent

We process your personal data based on:

  • Your consent
  • Performance of a contract (orders/services)
  • Legal obligations

You may withdraw consent at any time.

4. User Rights

Under applicable laws, you have the right to:

  • Access your personal data
  • Correct or update inaccurate data
  • Request deletion of your data
  • Withdraw consent
  • File a complaint with the Data Protection Board of India

To exercise these rights, contact us at: support@ekojmart.com

5. Data Sharing

We may share your data with:

  • Payment gateways
  • Logistics partners
  • Customer support providers
  • Legal authorities (if required by law)
  • Business partners (only with consent)

We do not sell your personal data.

6. Data Storage & Transfer

Your data may be stored on servers located in India or outside India.
By using our services, you consent to such data transfers in compliance with applicable laws.

7. Marketing & Opt-Out

You may receive promotional messages.
You can opt out anytime by:

  • Clicking the unsubscribe link
  • Contacting us via email

8. Cookies & Tracking Technologies

We use cookies to:

  • Remember preferences
  • Improve user experience
  • Analyze usage patterns

You can disable cookies via browser settings.

9. Data Security

We implement industry-standard safeguards.
However, no system is completely secure, and we cannot guarantee absolute security.

10. Data Retention

  • Personal data is retained for 12 months after account closure
  • Transaction records may be retained longer for compliance
  • Data is deleted or anonymized after retention period

11. Children’s Privacy

We do not knowingly collect data from individuals under 18 years.
If such data is identified, it will be deleted promptly.

12. Policy Updates

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated date.

13. Grievance Officer

Grievance Officer:
Name: Ramesh Sinha
Phone: +91 7428035419
Email: support@ekojmart.com

Office Address:
EKOJ PRIVATE LIMITED
B-91, Basement, Gautam Buddha Nagar, Sector 2, Noida, Gautam Buddh Nagar, Uttar Pradesh – 201301, India.

Response Time: Within 24 hours.

14. Contact Us

📧 Email: support@ekojmart.com
🌐 Website: www.ekojmart.com
📞 Phone: +91-8122457399

Registered Address:
B-91, Basement, Gautam Buddha Nagar, Sector 2, Noida, Gautam Buddh Nagar, Uttar Pradesh – 201301, India.

Company Name:
EKOJ PRIVATE LIMITED